Cookie Policy

At IoTKinect, we believe in transparency about how we collect and use data about you. This Cookie Policy explains what cookies and similar tracking technologies are, how we use them, and how you can control your preferences.

What Are Trackers?

Trackers are small sets of data stored on your device—typically in the form of cookies, scripts, web beacons, or similar technologies. These allow us to access or store information and enable certain functionalities on our website. When you visit our site, these trackers help us provide you with a better, more personalized experience.

Types of Trackers We Use

We categorize our trackers based on their purpose and functionality. Understanding these categories helps you make informed decisions about which trackers to allow.

1. Strictly Necessary Trackers

These trackers are essential for the operation of our website and cannot be disabled in our systems. They enable core functionalities such as:

• Security & Authentication: Keeping your session secure and verifying your identity
• Session Management: Maintaining your preferences during your visit
• Accessibility Features: Ensuring our website is accessible to all users
• Load Balancing: Distributing network traffic to ensure optimal performance

Without these trackers, critical services you've requested—like accessing your IoTKinect dashboard or managing your devices—would not be available.

2. Performance & Analytics Trackers

These trackers help us measure and analyze how users interact with our website. The insights we gather allow us to:

• Improve Functionality: Identify which features are most valuable to our users
• Optimize Content: Understand which resources and documentation are most helpful
• Enhance User Experience: Detect and fix issues that may impact your browsing experience
• Monitor Performance: Track page load times and identify technical improvements

All data collected through performance trackers is aggregated and anonymized, helping us make data-driven decisions to serve you better.

3. Functionality Trackers

Functionality trackers are used to remember your preferences and provide enhanced, personalized features. These include:

• Language Preferences: Remembering your preferred language settings
• Location Selection: Storing your region or time zone for relevant content
• Display Settings: Maintaining your customized dashboard layouts
• Feature Preferences: Recalling your choices for optional features and notifications

These trackers enhance your experience by eliminating the need to re-enter preferences on every visit.

How You Can Manage Trackers

We respect your right to control your data and offer multiple ways to manage tracker preferences:

Website Settings

Manage your cookie preferences directly through the privacy settings panel on our site. You'll find a cookie banner when you first visit, and you can access these settings at any time through our privacy center.

Browser Settings

Most modern browsers allow you to control cookies through their settings. You can:

• View all cookies stored by our website
• Block specific types of cookies
• Clear all stored cookies and browsing data
• Set preferences for future cookie storage

Popular browsers provide detailed guides on managing cookies—check your browser's help documentation for specific instructions.

Mobile Apps

If you're using our mobile applications, you can manage tracker permissions through:

• iOS: Settings > Privacy > Tracking
• Android: Settings > Google > Ads or Privacy settings within the app

Consequences of Denying Trackers

We want you to understand the impact of disabling certain trackers:

Optional Trackers: Disabling performance and functionality trackers may limit your ability to use certain site features or receive personalized services. For example, you may need to re-enter preferences on each visit or experience less optimized performance.

Essential Trackers: These cannot be disabled as they are critical for site operation. Without them, core functionalities like secure login, session management, and basic navigation would not work properly.

Third-Party Trackers

Some trackers on our website are placed by trusted third-party services that help us analyze site usage and improve our offerings. These third parties have their own privacy policies governing how they use information. We carefully vet all third-party services to ensure they meet our standards for data protection and privacy.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by updating the "Last Updated" date at the top of this policy and, where appropriate, through direct communication.

Contact Information

If you have questions about our use of cookies or this policy, we're here to help.

Data Controller
IoTKinect Inc.
967 Whirlaway Cres #114
Victoria, British Columbia
Canada V9B 0Y1

Email: [email protected]

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