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Operations & Inventory Coordinator

Victoria, BC|Full-time|37.5 hrs/week

Organized, detail-driven operations professional to own order processing, inventory/pricing integrity, system administration, and executive support. High-trust, high-ownership role protecting revenue and keeping sales responsive.

About the Role

IoTKinect is looking for an organized, detail-driven Operations & Inventory Coordinator to become the operational backbone of our business. Anchored at the front desk, you will own the workflows that keep our orders moving, our pricing accurate, and our sales team fast: order processing, inventory and pricing integrity, inventory software administration, and inside sales support, along with executive travel booking and bank deposit checks.

This is a high-trust, high-ownership role — you will be the single accountable owner for functions that currently sit across several people, and your accuracy and follow-through will directly protect revenue and keep our sales team responsive.

Key Responsibilities

Order Management

  • Process incoming orders and POS requests accurately and on time
  • Coordinate with the Sales team on quotes, targeting same-day turnaround for standard items

Inventory & Pricing Control

  • Maintain item master data, costs, and sale pricing, including system-wide price updates
  • Run weekly pricing audits and maintain a change log with a secondary reviewer in Sales Ops or Finance

System Administration

  • Own configuration, user permissions, and routine maintenance for our inventory/order software
  • Escalate technical issues to vendors or IT and see them through to resolution

Receiving Support

  • Coordinate with our Receiver and perform hardware receiving into inventory when coverage gaps occur

Executive Support

  • Book travel for the CEO and VP
  • Administer bank deposit checks

Front Desk Coverage

  • Greet couriers and occasional walk-ins
  • Triage inbound inquiries to Sales or Operations

Role Boundaries

  • Primary receiving stays with our Receiver — this role backfills only as needed
  • Finance retains reconciliation and accounting — this role handles deposit checks, not ledger management

Required Qualifications

  • Strong administrative and organizational skills with proven attention to detail
  • Comfort learning and administering business software
  • Ability to manage competing priorities, balancing focused pricing/system work with front-desk responsiveness
  • Clear, professional communication with customers, couriers, vendors, and internal teams

Preferred Qualifications

  • Experience with order processing, quoting, or POS systems
  • Prior inventory system administration or sales operations experience

What We Offer

  • Competitive Compensation: CAD $22–$28 per hour, based on experience
  • Full-Time Position: 37.5 hours per week
  • Comprehensive Benefits:
    • Health, dental, and vision coverage (50/50 cost-sharing)
    • Professional development budget and learning resources
  • Collaborative Culture: Innovative team environment at the cutting edge of IoT technology

IoTKinect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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